Holaa! Today I come with an entry that was not planned to publish now, but due to various circumstances astral, I decided to do it today.
I come to speak of that wonderful and amazing technology brand that never gives problems and treats its customers like dirt. Oh no, wait, today I come to speak of ACER, the shit-mark for excellence. What do I say this? Read, my dear reader @ s @, read. And notice, and I mean that this post I will be very useful if you had thought buy you a computer (both desk and portable) and not by what you decidÃais. Well, I'll tell you what brand you should buy because of it I do not understand, just tell you what brand NOT have to buy . And I tell you for you, because I would have liked and me to read something like this before they bought us Acer laptop.
But let's start from the beginning: It was an autumn day in September, and my brother, 20 year old student who, like most young people understand computers a while, decided to buy a laptop. I've been thinking a lot, comparing prices, supply, quality, etc, etc, until finally, decided to park a little ambition of buying a late model HP but more expensive and Acer settle for a 700 euros. So far so good. He bought the pc, he put her things, made himself its Arreglito, games, programs and all those things, and prepared to enjoy your purchase.
But the joy lasted 18 days, exactly what it took to receive the first issue (and yes, not 15 days, we could have returned to the store, but a couple more ¬ ¬). I say the first problem because from September to February had a total of five failures in the computer , all different. It deicr, 5 failures in 5 months, to failure per month. What does this mean? That between sending the pc, get it fixed and I'll resend, it lost as 20 days. If we add that every now and then there was a problem, my brother had the pc at home or two months, counting every day. Cool, eh? Well, wait, here's the best.
My brother spoke several times with the service, not the first or second failure. Maybe not the third, but when things began to sing too, decided it could not continue. He contacted the shit ACERdos technical service and what they said? That could solve the problems while there was no possibility of changing the computer.
Well, let's recap:
"A new laptop. 5 failures of different origin in 5 months. 0 enjoy shopping. And the service is saying they can fix it? I, they, and anyone with half a brain can see perfectly that this is a PC DEFECTIVE. is intolerable that at least half a year and have had more problems than it has given me HP in 3 years (none, by the way). No, the lords could not find anything wrong with this, and wanted to let months until the warranty ended.
But let the thing does not end here. The first call he was treated, subsequent He performed, gave long passed it or simply hung up. Viva you, ACERdos. My brother also sent them emails to try out computer problems, to try to make them see reason from the peaceful path, but not responded even once.
Finally, after 6 months to pull our legs, we send a fax warning them what they were doing IS ILLEGAL , and had the obligation to send a laptop in good state, not one that would break every two weeks. Threaten to sue them and responded soon would send a new pc the same model. It seemed that things would finally settle. Well no! For past fifteen days they said it would take, my brother called to ask the shipping status, what do not know what to respond? That they had no computers! Yep, DVD @ s of my kokoro, ACERdos to the great brand of technology, they had no computers in their stores. is, my brother had paid € 700, but ran out of computer . To piss and take no drop, they say in my village. That it was
pull our hair too. We talked to a family judge us and told us the next steps. First, send a burofax informing them of all they were committing illegal and warning them that legally had 15 days to send a new laptop. In addition, as compensation for all the problems caused (because my brother bought a computer to work with him and could not), should send a computer whose current price is equal to the price of the original computer. is, we send a pc whose value in the market right now would be 700 euros. Because that was money that my brother had spent and had been missing for more than 6 months.
Well, under this burofax warning, which we warned them that if they did not meet legal margin requirements in 15 days, they would demand seemed to react. After a few days they called my brother and told that they would send a new laptop (miraculously already had PCs in their stores). I reiterated my brother the 700 euros, since was not willing to lose money . They were reaffirmed by connoisseurs and would be sent immediately.
Well, all right. Then came portable. The scoundrel we have sent the same model I had, yes. But the same model now costs 400 euros! mean, my brother spent 700 euros to enjoy a service along the course. has not been able to enjoy this service , teased us since long and mocked us. And to make matters worse, he now sent a portable 400 euros. Where is the compensation for the damage and prejudice?
Finally, we will leave it as is, is that we have enough to send us a laptop, because are people who even do that. They have paid, have had problems, and have been left without money and without the laptop.
So you know, if you go to buy a computer, I will spend 100 euros more if necessary, but not buy an Acer, because if you get problems (which they, and many), you'll find a song on the teeth. And yes, someone I can come and say "Well, I have an Acer for a million years and it's going great, blah blah blah." Well hey, I'm happy for you, because you do not know awaits you as you have the slightest problem . I have a mini-notebook from Acer and I gained another friend has an Acer pc fatal and are always left hanging and several twat. Not much point in going, going.
And that's it for today! I hope you read the entry, and if you served something, for the better! ;)
Soon I'm back with a more consistent input to the dynamics of the blog! ;)
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